Hired by CMS in 1987, Terri Bertrando is responsible for both risk management and human resources.She handles all aspects of clients’ business insurance including claims management, loss control, and overall policy analysis. Terri ensures that client companies are in compliance with government regulations that impact their operating environment. She manages clients’ safety policies and works to keep their lost time and EMRs low. Terri also oversees HR administration, handling employee benefits renewals, management of CMS’ self-insured health plan, and all recruitment. She has a Chartered Property Casualty Underwriter (CPCU) designation, an Associate in Risk Management (ARM), and an Associate in Claims (AIC) from the Insurance Institute of America.